How do I make a Hospital Cash Claim?
You should first contact the person that set up the policy for you to establish that the benefit applies to your policy. This is either your Financial Advisor, one of our financial consultants or customer services representatives. They will guide you through these steps:
Step 1: Send the following items to your Financial Advisor or to us: Completed Claim Form(s) - you, or the person making the claim, will need to complete the relevant form: Hospital Cash Benefit.
Step 2: We may write to the Life insured's GP for medical reports for our Chief Medical Officer.
Step 3: On receipt of all our requirements your claim will be assessed and where the claim is admitted, payment shall be made via electronic transfer to the appropriate bank account.