Death Benefit Claims

You should first contact the person that set up the policy for you to establish that the benefit applies to your policy. This is either your Financial Advisor, one of our financial consultants or Customer Service representatives. They will guide you through these steps:

Step 1: Notify your Financial Advisor, or Zurich Life directly, of death of the Insured and advise of the date of death.

Step 2: Zurich Life will write to you, or your Financial Advisor, confirming the death benefit and the documents required to settle the claim. These will include, but not limited to;

Proof of age* 

• Option 1 – Current Passport
• Option 2 – Current Driving Licence
• Option 3 – Current National ID Card
• Option 4 – Birth Certificate (Provided it is in the name of the Insured as held by Zurich Life)

Proof of death – a solicitor certified Death Certificate (noting final cause of death)

Grant of Probate**

Deed of Assignment**

Confirmation of registration of Trust**

Proof of address & evidence of identity**

Step 3: We may write to the deceased’s GP for medical reports for our Chief Medical Officer.

Step 4: On receipt of all our requirements your claim will be assessed and where the claim is admitted, payment shall be made via electronic transfer to the appropriate bank account. 

*The following individuals can certify documents; your Financial Advisor, Garda Síochána, Chartered Accountant, Public Notary or Solicitor. In addition to this, the person who certifies the document should print their name and provide a contact number so that verification of the certifier’s details may be made by Zurich Life, if required. Where available, a stamp should be used by the certifier.

**The above is not an exhaustive list and is for guidance purposes only – the requirements for each claim is reviewed and based on the individual details of the policy.